Terms & Conditions

By engaging our services or using our website, you agree to the terms outlined below. These Terms & Conditions (“Terms”) are designed to ensure a clear understanding of how we work, what you can expect from us and what we expect from you.

 

1. Scope of Services

We provide interior design, renovation and related consultancy services as agreed in your signed quotation or proposal. Any services not listed in the agreement will be treated as additional work and may be subject to separate charges.

 

2. Quotations & Payments

  • All quotations are valid for 30 days from the date of issue.
  • A deposit (as stated in your quotation) is required before work begins.
  • The balance is payable according to the agreed payment schedule.
  • Late payments may result in suspension of work until payment is received.

 

3. Timelines & Delays

We will do our best to meet agreed timelines, but some factors such as supplier delays, material shortages, or unforeseen site issues may be beyond our control. We’ll keep you updated promptly if there are changes to the schedule.

 

4. Client Responsibilities

You agree to:

  • Provide accurate information, measurements and approvals when requested.
  • Ensure site access during agreed working hours.
  • Obtain any necessary permits, unless otherwise stated in writing.

 

5. Third-Party Suppliers & Contractors

We work with trusted partners, but we are not liable for delays, defects, or issues caused by third-party suppliers or contractors not directly under our employment.

 

6. Intellectual Property

All design concepts, drawings and images we create remain our intellectual property until full payment is received. We may request your approval before photographing completed projects and any photographs taken may be used in our portfolio and marketing materials.

 

7. Limitation of Liability

While we take great care in our work, OVON will not be responsible for:

  • Minor variations in colour, texture, or material from samples.
  • Incidental or consequential damages arising from the project.

 

8. Cancellation & Termination

Either party may terminate the project with written notice. In such cases, work completed up to the termination date will be billed accordingly and deposits are non-refundable unless stated otherwise.

 

9. Governing Law

These Terms are governed by the laws of Singapore. Any disputes will be handled in Singapore courts.

Please contact us at begins@ovon-d.com if you have any questions regarding these Terms.

 

Last updated: 29 August 2025