Privacy Policy

At OVON, your trust means everything to us. We’re committed to treating your personal information with the same care and attention we bring to every design project, keeping it safe, using it responsibly and only in ways that help us serve you better.

This Privacy Policy (“Policy”) explains how Ovon Design Pte Ltd (“OVON”, “we”, “us”, or “our”) collects, uses, stores and protects your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) and other applicable laws in Singapore.

By sharing your personal information with us, you agree to this Policy and the ways we handle your data as described below. We may update this Policy from time to time, with changes posted here. You are encouraged to review this page regularly for the latest version.

 

1. Types of Personal Data We Collect

We collect personal data (information that identifies you) which may include:

  • Contact Information — your name, address, email address and phone number.
  • Project Information — home specifications, design preferences and budget details.
  • Billing Information — payment details and transaction records.
  • Technical Information — IP address, browser type, device identifiers and data collected through cookies or similar tracking technologies.
  • Other Information — provided directly by you or authorised third parties acting on your behalf.

2. How We Use Your Personal Data

We may collect and use your personal data for purposes such as:

  • Delivering our interior design and project management services.
  • Responding to your enquiries or service requests.
  • Processing billing, accounting and administrative matters.
  • Sending marketing updates or promotions (only with your consent).
  • Improving our website, services and customer experience.
  • Complying with legal obligations and resolving disputes.

3. Sharing Your Personal Data

We may share your personal data with:

  • Affiliates & Business Partners — OVON-related entities, alliance partners and trusted collaborators to inform you about relevant products or services.
  • Service Providers — contractors, consultants, payment processors and other third parties engaged to help deliver our services.
  • Legal or Regulatory Authorities — when required by law, legal processes, or enforcement actions.

We will only share your information when necessary and always in compliance with the PDPA.

 

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic and personalise content. You can manage or disable cookies through your browser settings, though some features of our website may not work as intended if you do so.

 

5. Consent

By engaging our services or providing us with your personal data, you consent to the collection, use and sharing of your information as outlined in this Policy.

You may withdraw your consent at any time by contacting our Data Protection Officer (see Section 10). Please note that withdrawing consent may affect our ability to provide certain services to you, such as project updates or ongoing consultations.

 

6. Access & Correction

You may review and correct your personal data by contacting our Data Protection Officer at begins@ovon-d.com. We will only disclose personal data after we are able to confirm or verify the identity of the party seeking to review or correct the personal data. We reserve the right to charge a nominal fee for the processing of any request for access to any personal data in accordance with applicable law.

 

7. Accuracy

You are responsible for ensuring that any personal data you provide is accurate and up to date. If you provide information on behalf of another person, you confirm that you have the authority to do so.

 

8. Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, to comply with legal requirements, or as otherwise permitted under applicable law.

 

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies before providing any personal information.

 

10. Contact Us

Please contact our Data Protection Officer at begins@ovon-d.com if you have any questions regarding this Policy.

 

 

Last updated: 29 August 2025