Frequently Asked Questions
How do I make an appointment with you?
You can make an appointment with us by submitting an enquiry through our contact us page, emailing us at begins@ovon-d.com, or sending us a WhatsApp message at +65 8588 2388. Once we receive your enquiry, our team will be in touch to arrange a suitable time to meet.
How early should we make an appointment before the renovation?
We recommend getting in touch at least 8 weeks before your key collection. This allows ample time—typically 4 to 5 weeks—for detailed design planning before any renovation work begins. Starting early ensures a smoother and more well-prepared journey ahead.
What can I expect from this initial meet-up?
It will be a get-to-know-each-other session. We’d love to hear about your vision, lifestyle needs, and aspirations for your new home. You can browse through our work beforehand to discover your personal styles and colour palettes. The session typically lasts about an hour.
Do you have any renovation package or can you send us a quote via email?
As a design-centric firm, we believe every home deserves a personalised solution tailored to your unique needs and lifestyle — not a one-size-fits-all package. That’s why we don’t offer fixed renovation bundles or send generic quotes. Instead, we provide a fully customised and transparent quotation with a detailed line-by-line breakdown, so you know exactly what you’re getting after the initial meet-up.
This allows us to better understand your space, preferences, and priorities, and ensures we’re proposing something truly aligned with your vision. To avoid any confusion, we prefer to walk through the quote in person with you, so everything is clear and well-explained.
Why should I consider hiring an interior designer?
Think of it this way — starting a renovation without an interior designer is like making a movie without a director. Without someone to hold the full vision and manage the details, things can easily become disjointed. An interior designer pulls everything together — managing decisions, coordinating the details, and making sure all the moving parts work in harmony. We're here to bring your big ideas to life, thoughtfully weaving together all the moving parts to create a home that’s not just beautiful, but truly reflects you.
How are you able to translate my style and vision while also articulating my needs?
We start by getting to know you: what you love, what you need, and what truly makes you feel at home. Through casual conversations and lots of listening, we pick up on the little things that matter most to you — your style, your story, and what you want your space to say about you. From there, we gather inspiration together and share ideas through visuals to help shape a clear, personal vision. It’s all about creating a space that feels like you, in the most thoughtful way possible.
How do you ensure that the project completes on-time?
We stay on top of every detail through consistent monitoring and a well-structured project schedule. Our team visits the site weekly to ensure progress aligns with the timeline. We’ll also finalise your project timeline early on, giving you a clear picture of what to expect at each stage, so your renovation stays on track from start to finish
How do I know if my renovation is going smoothly?
With us managing your renovation, you’ll always be in the loop. We’ll create a dedicated WhatsApp group with everyone involved and provide regular updates—typically every 2 to 3 days—along with progress photos and messages. This way, you can stay informed and assured that everything is on track.